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Privacy Policy

This privacy policy agreement is between you, the User of this Website and Yaykoo Solutions, the owner and provider of this site. Yaykoo takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data Collected by us or provided by you in relation to your use of the site.


  1. Data Protection Legislation: any law applicable from time to time relating to the processing of personal data and/or privacy, as in force at the date of the launch of your site or as re-enacted, applied, amended, superseded, repealed or consolidated, including without limitation, the UK Data Protection Act 2018, the General Data Protection Regulation (EU) 2016/679, and the Privacy and Electronic Communications (EC Directive) Regulations 2003, in each case including any legally binding regulations, direction and orders issued from time to time under or in connection with any such law.
  2. GDPR: the General Data Protection Regulation (EU) 2016/679)
  3. Yaykoo, Yaykoo Solutions, We or Us: the company that owns this site and service.
  4. User or you: any third party that accesses the Website and is not either (i) employed by Yaykoo Solutions and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Yaykoo Solutions and accessing the Website in connection with the provision of such services.
  5. Website or Site: the website that you are currently using, Yaykoo Solutions.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

In this privacy policy, unless the context requires a different interpretation:

  • the singular includes the plural and vice versa;
  • references to sub-clauses, clauses, schedules or appendices are to sub-clause, clauses, schedules or appendices from this privacy policy;
  • a reference to a person includes firms, companies, governments, entities, trusts and partnerships;
  • 'including' is understood to mean 'including without limitation''
  • reference to any statutory provision includes any modification or amendment of it'
  • the headings and sub-headings do not form part of this privacy policy.

Scope of this Privacy Policy:

This privacy policy applies only to the actions of Yaykoo Solutions and Users with respect to this Website. It does not extend to any website that can be accessed for this Website including, but not limited to, any links we may provide to social media websites and blogs. For purposes of the relevant Data Protection Laws, Yaykoo Solutions is the "data controller". This means that Yaykoo determines the purposes for which, and the manner in which, your Data is processed and stored.

How we collect Data:

We collect Data in the following ways:

  1. Data is given to us by you: and
  2. Data is collected automatically.

Volunteered data:

Yaykoo will collect your Data in various ways, for example:

  1. when you contact through the Website, by phone, e-mail, online chat or through any other means of contact;
  2. when you complete a web form entering information about your request or questions to be reviewed and responded to;

in each case, data shall be handled in accordance with this privacy policy.

Automatic Data collection:

By accessing the site, your data will automatically be collected by us, for example:

We automatically collect some information about your visit to our website. This information helps us make improvements to website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

Keeping Data safe:

We will use technical and organisational measures to safeguard your data, for example:

  • access to our account is controlled by a password and a user name that is unique to you.
  • we store your data on encrypted secure servers.
  • Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your data, please let us know immediately by contacting us via: support@yaykoo.com. If you want more detailed information, you can visit Get Safe Online to learn more about protecting your information, your computers and other devices against fraud, identity theft, viruses and many other online threats, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses in the UK.

Data retention policy:

Unless a longer retention period is required or permitted by law, we will only hold your data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the data be deleted.

Even if we delete your data, it may persist on a backup or archival media for legal, tax or regulatory purposes.

Privacy Policy Accessibility:

If you would like this privacy policy in any other formats (for example audio, large print or braille) please contact us at dpo@yaykoo.com.

Your data rights

You have the following rights in relation to your data:

  1. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive". Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will give you an explanation.
  2. Right to correct - the right to have your data rectified if it is inaccurate or incomplete.
  3. Right to erase - the right to request that we delete or remove your data from our systems.
  4. Right to restrict our use of your data - the right to "block" us from using your data or limit the way in which we use it for our legitimate interests.
  5. Right to data portability - the right to request that we move, copy or transfer your data.
  6. Right to object - the right to object to our use of your data including where we use it for our legitimate interests.

To make enquires, exercise any of your rights as ligned out above, or withdraw your consent to the processing of your data (where consent is our legal basis for processing your data), please contact us via dpo@yaykoo.com.

If you are not satisfied with the way a complaint you make in relation to your data is handled by us, you may be able to refer your complaint to the relevant protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.

It is important that the data we hold about you is accurate and current. Please keep us informed if your data changes during the period for which we hold it.

External links to other websites

This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them to ensure your safety and privacy rights are protected.

Changes to business ownership and control:

Yaykoo may, from time to time, expand or reduce our business and this may involve the sale and/or transfer of control of all or part of Yaykoo. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the data for the purposes for which it was originally suppled to us.

We may also disclose data to a prospective purchaser of our business or any part of it.

In the above instances, we will take steps with the aim of ensuring your privacy is protected.

General policy:

You may not transfer any or your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy:

Yaykoo reserves the right to change this privacy policy as often as we deem it necessary or as often as the law may require it to change. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations.

* privacy policy last updated March 2021